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Privacy Policy

Effective Date: 10/24/2025
Last Updated: 10/24/2025

1. Introduction

At Novus TRT, your privacy and the protection of your personal information are our top priorities. This Privacy Policy explains how we collect, use, and protect your information when you visit www.novustrt.com or use our telehealth services.

By accessing our website or providing information to us, you consent to the practices described in this policy.

2. Compliance with Applicable Law and HIPAA

Novus TRT complies with all applicable federal and state privacy and security laws, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and its implementing regulations.

Any Protected Health Information (PHI) that we collect, store, or transmit is managed in full accordance with HIPAA standards to maintain confidentiality, integrity, and security.

3. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, date of birth, address, phone number, and email address.
  • Medical Information: Lab results, medical history, prescriptions, and other PHI provided during your care.
  • Payment Information: Billing details processed securely through trusted, HIPAA-compliant third-party partners.
  • Technical Information: Device type, browser information, and general usage data collected through cookies or analytics tools (non-identifiable).

4. How We Use Your Information

Your information is used to:

  • Provide and manage your TRT and telehealth services.
  • Communicate with you about appointments, prescriptions, or results.
  • Process payments and deliver services securely.
  • Meet legal and regulatory requirements.
  • Improve our systems and patient experience.

We do not sell or rent your personal or medical information to any third party.

5. Data Security and SSL Encryption

Novus TRT uses Secure Socket Layer (SSL) encryption technology for all sensitive data transmissions, including transactions, patient records, and medical information.

We implement administrative, physical, and technical safeguards to protect your data from unauthorized access or disclosure. Access to PHI is restricted to authorized personnel only.

6. Your Rights

You have the right to:

  • Access and review your medical information.
  • Request corrections or updates to your PHI.
  • Request restrictions on how your PHI is used or disclosed.
  • Obtain an accounting of disclosures as required by law.

To exercise these rights, please contact us using the information below.

7. Third-Party Services

We may use third-party vendors for payment processing, telehealth technology, and analytics. These partners are required to maintain confidentiality and comply with HIPAA and all applicable privacy laws.

8. Cookies and Website Analytics

Our website may use cookies and analytics tools to improve user experience and website performance. This data is non-identifiable and does not include any PHI.

You may adjust cookie preferences or disable cookies in your browser settings at any time.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised effective date.

10. Contact Information

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Novus TRT
Email: info@novustrt.com
Website: www.novustrt.com